Privacy Policy

Last updated: September 08, 2025

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Delivery addresses
• Payment information (processed securely through third-party payment processors)
• Profile information and preferences
• Order history and transaction details

1.2 Automatically Collected Information

When you use our App, we automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Location data (with your permission, for delivery purposes)
• Usage information (app features used, time spent in app)
• Log data (IP address, access times, app crashes)

1.3 Information from Third Parties

We may receive information from:

• Social media platforms (if you choose to connect your accounts)
• Payment processors
• Delivery partners and merchants
• Analytics and advertising partners

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Facilitate payments and prevent fraud
• Provide customer support
• Send order updates and notifications
• Improve our services and user experience
• Personalize content and recommendations
• Comply with legal obligations
• Send promotional communications (with your consent)

3. Information Sharing

We may share your information with:

3.1 Service Providers

• Delivery partners and drivers
• Merchants and stores
• Payment processors
• Cloud storage and hosting providers
• Analytics and marketing service providers

3.2 Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights and safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure data transmission protocols
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and associated data
• Opt-out of promotional communications
• Control location sharing settings

5.2 Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

6. Location Information

We collect location data to:

• Provide accurate delivery services
• Show nearby stores and restaurants
• Optimize delivery routes
• Improve location-based features

You can control location permissions through your device settings.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze app usage
• Provide personalized experiences
• Improve our services

8. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the App and updating the "Last updated" date. Your continued use of the App constitutes acceptance of the updated policy.

12. Contact Us